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In Order Blog

Diane M., Montclair, NJ

“Deborah Gussoff saved our anniversary trip.”

“The last time we traveled out of town — an overseas business trip followed by our first cruise – we turned off our cell phones, computers and pushed home maintenance to the back burner. Did I really want to be thinking about taxes and the mortgage while sailing on the Adriatic Sea?

“Intelligent, calm, kind, and secure, Deborah took over paperwork responsibilities while we were away. She paid the bills, managed the insurance, and organized our paperwork into files we could review upon returning from close to a month away from home. She’s a troubleshooter who has the memory of an elephant and most importantly our complete trust.

“Not only did she manage the bills. She ensured that our health insurance forms were filed regularly, clearly, accurately for the multitude of medical issues in our family. In fact, Deborah is an expert in health insurance issues. She entered my life more than five years ago when I was drowning in bills related to a serious illness and from a child’s medical problems. It’s hard enough to take care of yourself when you’re trying to recover from surgery, let alone focus on the numerous medical providers whose bills show up at your door in obscure and often indecipherable ways.

“Thanks to her help, we recovered more than $10,000 owed to us in insurance. Armed with her sturdy packs of labels, staples, and tools I’ve never seen in Staples, she sorts it all out and logically figures out how to solve the problems at hand.

“She recently flagged an auto insurance problem that had begun to adversely impact one of our family member’s credit rating. The auto insurance had not paid a $3,000 bill for hospitalization because, it turns out, the insurance company had not yet gotten a tax ID number for the out-of-state hospital.

“All I can say is good job, Deborah. And thank you!”